AI Customer Service Bots Got Good—And Call Centers Are Feeling It

Companies are replacing 60% of Tier 1 support with AI. Customers can barely tell the difference.

---

Related Reading

- The Great Equalizer? How AI Is Letting Small Businesses Punch Above Their Weight - The 7 AI Agents That Actually Save You Time in 2026 - 25 Real OpenClaw Automations That Are Actually Working: From Inbox Zero to AI Chief of Staff - AI Productivity Tools: The Complete 2026 Guide to Working Smarter - OpenClaw Is the Hottest AI Tool of 2026. Here Are the Best Ways People Are Actually Using It.