I Lost My Call Center Job to AI. I Wish I'd Known.
The first wave of AI job displacement is hitting. Workers share their stories and what they're doing next.
Call Centers - Latest News & Analysis
In-depth coverage, analysis, and updates on Call Centers in AI and tech. 2 articles on AI Pulse.
AI Customer Service Bots Transform Call Centers
Companies are replacing 60% of Tier 1 support with AI. Customers can barely tell the difference.